Web Accessibility Statement

Our commitment

We strive to ensure that SolidOffersKY.com is accessible to people with disabilities, including those who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, and keyboard-only navigation.

Accessibility is an ongoing effort. As we add new content, features, or third-party integrations, we monitor and update our site to maintain its usability for everyone.

Standards we follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines are the international standard for web accessibility and are referenced by the Americans with Disabilities Act (ADA).

Accessibility features on our site

Specific steps we've taken to support accessibility include:

• Semantic HTML structure — proper use of headings, landmarks (<header>, <main>, <nav>, <footer>), and ARIA labels where helpful
• Keyboard navigation — all interactive elements (links, buttons, form fields) are reachable and operable using only a keyboard
• Skip-to-content link — a "Skip to content" link appears at the top of every page for keyboard and screen-reader users
• Visible focus indicators — when navigating by keyboard, the focused element is clearly outlined
• Sufficient color contrast — text and interactive elements meet WCAG AA contrast ratios for legibility
• Responsive design — pages reflow and remain readable at zoom levels up to 200% and on small screens
• Descriptive link text — link wording describes the destination, avoiding generic "click here" or "read more"
• Form labels — every form input has a programmatically-associated label
• Reduced motion support — animations and transitions are honored or disabled based on user preference (prefers-reduced-motion)
• Multiple contact channels — anyone can reach us by phone, email, or web form, so accessibility issues with one channel can be worked around using another

Known limitations

While we work to maintain accessibility, some content or features may not be fully accessible at all times. Known areas we're actively addressing include:

• Third-party content: some embedded content (such as forms or analytics tools) may not fully conform to our accessibility standards. We work to choose accessible vendors and are evaluating better options where issues exist.
• PDF documents: any PDF documents we publish may have inconsistent accessibility. We work to provide alternative formats on request.
• User-generated content: any testimonials, reviews, or content provided by third parties may not meet our accessibility standards.

If you find any aspect of our site difficult to use, we want to hear from you so we can fix it.

Need help? Want to report an issue?

If you encounter an accessibility barrier on our website, have trouble accessing any part of our service, or need information in an alternative format, please reach out. We'll work with you to provide the information or service you need.

Alternative ways to do business with us

If our website doesn't work for you for any reason, we're happy to handle your inquiry in whatever way works best:

• By phone: Call (502) 431-1334 and a real person on our team will walk you through getting a cash offer. We don't use call centers or automated phone trees — you'll speak with someone from Kentucky who can help you start to finish.
• By email: Write to zach@solidoffersky.com with your property information and we'll respond personally.
• In person: We can meet at your home or our Louisville office to discuss your situation face-to-face if that works better for you.

Your access to our services does not depend on your ability to use our website.

Technical specifications

Accessibility of SolidOffersKY.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript (limited; the site is fully functional without JavaScript enabled)
• WAI-ARIA

The site is designed to work with current and reasonably recent versions of major web browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile devices.

Assessment and ongoing improvement

This site was developed with accessibility in mind. We continue to evaluate the site against WCAG 2.1 Level AA standards through:

• Internal review during development of new pages and features
• Automated accessibility scanning tools (such as axe, WAVE, and Lighthouse)
• Manual testing with keyboard navigation and screen readers
• User feedback from people who contact us about specific issues

We make corrections promptly when issues are identified and welcome ongoing feedback from our community.

Formal complaints

If you've raised an accessibility concern with us and aren't satisfied with our response, you may also file a complaint with the U.S. Department of Justice ADA Information Line, or contact a disability-rights organization for assistance.